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Update From Administrator – September 4, 2020

September 4, 2020
Dear Resident, Family Member or Responsible Party,
As always, we hope this email finds you safe and healthy. We are pleased to report that we continue to remain COVID-free for both our staff and residents.

Thank You for all your support that you have been giving us during this difficult time. We are doing our best to keep our residents safe and happy. With Grandparent’s day coming up on September 13th, we would like to do something special for our residents. We have attached a card where you can type or print a personalized note for your loved one. Please send it back to us by Friday, September 11th so we can distribute them before the holiday. If you would like to drop off a card, grandchildren pictures or other gifts, please remember to label them with the name of the grandparent and give the receptionist a call so she knows when to expect you and she will be aware of the time you plan to come and drop them off.

Visitation Update
As you may have seen in local media, the CT Department of Public Health (DPH) issued a new visitation order yesterday that among other things, added the ability to hold indoor “compassionate care visits” as defined by the order. Unfortunately, one or two media outlets misrepresented the order and reported that nursing homes were now open to indoor visitation which caused confusion for many families. Our nursing home association brought this to the attention of DPH and they have requested that those media outlets issue corrections to their reporting.

We are working to develop a new visitation plan and policy for our center that is thoughtful, safe, and compliant with the newly revised visitation guidance from DPH. We will be in touch with you as soon as we have finalized the plan. In the meantime, our current visitation policy remains in place and all scheduled visits will go on as planned, without interruption.
We would also like to clarify that the new guidance did specifically add what is called a “compassionate care visit.” These compassionate care visits are limited to two circumstances: end stage of life and a significant change of condition. It is only these specific compassionate care visits that can occur inside of the center. No other indoor visits will be allowed by DPH at this time.

Family Survey
As you know more than anyone, 2020 has been a difficult year to say the least. We know that it is possible we will be dealing with another surge of positive cases in our community once the weather changes and more people will be congregating indoors.

Our entire team has been at work planning for this possibility, and we would like your input as we continue to refine our strategy to keep all of our residents and staff safe. To that end, we have developed this brief survey that we are asking family members and residents to complete. It will only take you a few minutes and will help us learn what your priorities and main concerns may be.

To take the brief survey, please click on this link or copy and paste it to your web browser: For families who did not receive their link to our survey, please contact our administrator directly. The survey will remain open until September 8, 2020.

~ From all of us at Bayview Health Care

September 8, 2020 Athena News
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